Services Services Topics I Discuss 01. Community Programs and Services Design and execution of programs and services at the local and national level. 02. Service Design Creating service road maps and consumer journeys to identify the needs and gaps that exist in the market. 03. Strategy Understand your customer/consumer from a cultural lens. 04. Convening with purpose and intent How to form, manage and sustain stakeholder groups. Main Services/Products 01. One-on-one Consultation Together, we will arrive at the why, which will help in shaping community programs and services. 02. Market Mapping Using visual tools, let us map out the intersection of where the opportunities meet the gaps in services you currently or intend to provide. 03. Effective Convening Together, we will effectively engage and convene groups with purpose and mission clarity. 04. Toolkit Design We will build out an effective toolkit to guide your programs and services. Interview on Telemundo Interview with University of Texas